Live Status Checker
If you're having problems with your signal or mobile internet, our Live Status Checker can help you to keep tabs on any faults or maintenance work in your area.
We monitor this site 24/7 and use the data from your check to tell us if there are any problems that we’re not already fixing. It’s rare that we’re not already on it, but we like to be sure.
How to use the Status Checker:
- Select your service: voice (phone calls), data (mobile internet) or text
- Type in your postcode, address or nearby landmark
We'll show you live info about any problems with our 2G, 3G and 4G networks in your area. We update hourly, so issues might not show up immediately.
If you're not sure about any techy terms, check out our jargon buster
We’re building a faster, smarter, stronger network
We are currently undertaking an unprecedented network Modernisation programme across the UK. We’re investing £1.5million every day in rolling out our new 4G network and upgrading our current 2G and 3G networks. In fact, by the time we’re done in 2017, we’ve promised Ofcom that we’ll cover 98% of the UK population across all our networks (whether outdoor or indoor).
Keeping our customers connected is our priority and we always plan to do our upgrade or maintenance work as quickly and as impact-free as possible. Sometimes we might affect your signal unavoidably and if we do that we’re sorry.